**Application deadline extended to Wednesday, August 24, at 5pm.**
Who we are
Pollen is a media arts nonprofit that harnesses the power of narrative change to build towards a society that is free, just, and loving. We share stories that tip communities into action, and bring our expertise for design, narrative storytelling and engagement-centered events to other mission-driven organizations.
You are a Pollenite if…
You have an unwavering belief in equity, empathy, and our shared humanity. You seek to understand the thorniest of issues, particularly from a perspective that might not match your own. You embrace your civic responsibility, and contribute to your community through active leadership. You approach the challenges in your community with imagination and belief in a better path forward.
Working at Pollen
Our staff and board represent lots of different identities across race, gender, age, sexual orientation, and we deeply value the intersection of these identities in our team culture. We value lived-experience and commitment to racial equity in all of our work through:
Why this position matters
The heartbeat of Pollen’s business model is a thriving creative agency, Pollen Studio, which brings our expertise in building narrative power through storytelling and design services to other mission-driven organizations (nonprofits, foundations, and social impact businesses). The Director of Business Development is at the forefront of strategic partnerships and client relationships that sustain and grow the reach of our narrative impact. This position oversees all of the revenue generating activities for Pollen Studio—this is a current portfolio of ~$700,000+ (15-20 client projects a year) and is expected to grow more than 40% over the next four years.
What you’re great at
Relationships: You get energy out of connecting with people one-on-one and you prioritize relationships first in your business development approach. For you, it’s more than just selling services or asking people for money. It’s about aligning our unique capabilities with another organization’s needs. You love being out in community, meeting new people and organizations, understanding what’s important to them and their vision for the future, and ultimately connecting for them how Pollen’s capabilities could increase their impact.
Seek Opportunities: You see opportunity everywhere you look. You’re an exceptional listener and can quickly identify the needs, gaps, and pain points of others. Pollen Studio’s storytelling and design services build an organization’s narrative power—but this is still a relatively new category and organization’s aren’t often seeking these services. We want to identify and build relationships with organizations looking to invest in their future-focused, narrative framework. Organizations that see value in a storytelling partner that centers a racial justice approach in all of our communications and design services. You can easily (and enjoy) selling the possibilities of what Pollen’s narrative team can imagine and create for others.
Creative Projects: You’re familiar with the process, steps, and magic of creative storytelling and design projects. Pollen Studio helps organizations build their narrative power… and the activities to do so vary greatly. Sometimes we make a book, a video, an illustration, or a comprehensive experiential storytelling campaign. The possibilities are limitless and we’re always experimenting with new creative activities. You care about the creative process, you can speak to what is required. You will collaborate closely with our creative teams to refine your pitches to be in better alignment with the kind of work we see having the most impact.
Trends + Experimentation: You keep tabs on trends and best practices and incorporate what you learn into Pollen’s revenue building strategies. You also think critically about the nonprofit industrial complex and the harmful power dynamics often present in traditional creative advertising/communications agencies. You challenge inequitable practices that are rooted in white supremacy.
What you’ll be doing
This role requires both strategic vision and implementation prowess. You’ll report to the Director of Narrative Programs and collaborate with the Pollen Studio Manager, Editorial Director, Creative Director, and Finance and Operations Manager on a dedicated portfolio of responsibilities. A typical day might involve responding to new inquiries for Pollen Studio services or taking a sales meeting with a potential new Pollen Studio client, writing proposals for new client projects, general relationship building, budget estimating for a new project, or collaborating with the internal team on project debriefs and how to market our services and case studies.
Develop and manage new business inquiries for Pollen Studio: You will lead the securing of all new business projects, including managing new business inquiries, preparing for and leading pitch meetings, overseeing follow ups, developing proposals, and creating scopes of work. You will have a comfort with finances and numbers in not only creating/managing budgets, but also overseeing the sales forecast for all pipeline projects. This is a current portfolio of ~$700,000 and is expected to grow more than 40% over the next four years.
Client relationship management: As the first point of contact, you’ll be an important figure to the client throughout the project. You build trust quickly and as you hand over the actual work to project managers and creative teams, you care about maintaining the original relationship. You have an eye for growing the work into additional projects if needed. You care about the ongoing success of the client even after the project is closed.
Strategy: You’ll participate as a critical contributor in Pollen’s internal Revenue Circle, providing revenue insight and support for short-and long-term financial strategy. On occasion, you’ll prepare and share new business pipeline forecasts and reports for the board and facilitate conversations to ensure the board remains engaged in Pollen’s business development strategies. Other participants in the Revenue CIrcle include: Executive Director, Director of Narrative Programs, Development Director, and the Finance and Operations Manager, and board members.
Care about contracts: You will be responsible for writing the proposals, scope of works, and reviewing all client contracts. You care about the details and ensure that both the client and Pollen are adequately represented within the contract agreements. You know when to ask for help with contract review (sometimes internally, sometimes from the board, and sometimes with legal support).
Champion Pollen Studio’s services: You’ll be the internal and external advocate for championing and marketing Pollen Studio’s services and projects. You’ll collaborate with our design and communications departments to ensure stories related to Pollen Studio get marketed across our social media platforms, enewsletters, and speaking engagements.
Forecasts and reporting: You’ll maintain dashboards and utilize metrics to measure all of our business development goals. This includes a Pollen Studio Revenue Tracker, a Pollen Studio Pipeline Forecast, and collaboration on a Pollen Studio Earned Revenue Recognition dashboard. As part of the Pollen internal Revenue Circle, you’ll be prepared with reporting on how Pollen Studio revenue is doing compared to budget and be at the ready with recommendations for increasing and decreasing expenses/capacity as needed.
Compensation & Benefits Details
Health Stipend: $250/month
Generous PTO: Starts with 4 weeks a year (5 weeks after 3 years, 6 weeks after 5 years)
Paid Holidays/Sick Time: 11 paid holidays, 2 paid floating holidays
Paid Closures: 3 weeks of paid, organization-wide closes. Pollen closes the first two weeks of July every year and the last week of December
Summer Fridays: from Memorial Day—Labor Day we log off after 12pm on Fridays
Work Flexibility: Flexible working hours and you can work from home, etc.
Work Remote: Pollen is currently all working remote. We have a membership at The Coven that you could use as desired. We gather semi-regularly (maybe once a month) for all team meetings, retreats, and group lunches.
Location: While we work remote, it is preferred that the person for this position lives near the Minneapolis / St. Paul metro due to the heavy relationship and networking nature of this position.
How to apply
Application deadline extended to Wednesday, August 24, at 5pm.
email email@example.com with:
Cover Letter: 2-3 paragraphs telling us why you’re interested in this position and why you want to be a part of the Pollen team. Give us a sense for the level of complexity, quantity, and creativity of your past business development experience.
Resume: LinkedIn profile or resume (either is fine). All experience across any industry could be relevant. Maybe you’ve worked as part of a fundraising team, or you’ve done client relationship management for a creative agency, or another type of sales role. In short, there’s no singular experience required for this position.
Subject Line: Director of Business Development_Your Name
Special note about Pollen and this position:
Pollen is currently in a growing and transformation process. You can read more about this intentional and exciting growth here. A big part of this growth is also a leadership transition: our executive director, Jamie Millard, will be leaving by the end of the year. Currently, the responsibilities that are centered in this Director of Business Development position are nested within our executive director role. It’s our hope that this new position will have time for intentional onboarding alongside Jamie. So while this is a new full-time position, the activities that this position represents are well established and just in need of being reorganized outside of the executive director role.
We share stories of individuals who are changing our collective story for the better, and we work hard to find the right writers to put those stories into words. We’re looking for writers who can capture the humanity in a story, and write with creativity and clarity on complex issues. Whether you’re a poet, a journalist, or a narrative nonfiction essayist — as long as you can tell a story with heart and color, let’s talk.
We believe that by using art to tell stories in new ways we can make people not just pay attention, but stop and stare. We know there’s not just one method or medium that can accomplish this, and that tomorrow’s format still hasn’t been discovered. That’s why we work with the region’s brightest artists to help us invent new ways to understand our surroundings.
Pollen Midwest Terms of Service
Last Updated: June 1, 2015
Thanks for visiting www.pollenmidwest.org (the “Site”), which is owned and operated by Pollen Midwest. These Terms of Service (“Terms”) govern your use of the Site. Please read them carefully.
1. Accepting Our Terms. By using the Site, you agree to be bound by all of the terms below. If you don’t agree to all of the terms below, please discontinue use immediately. If a term is unclear, please let us know by e-mailing us at: firstname.lastname@example.org
2. Terms of Service Updates. Pollen may modify these Terms of Service at any time by posting updates here. Your continued use of the Site after any modification constitutes your acceptance of the updated Terms. Please check back often.
3. Third-Party Sites and Services. The Site may contain links to third party websites or resources. Such links do not constitute any endorsement of information, products or services that may be found there. We are not responsible for the content or performance of any third party site. Use of third party sites and resources is at your own risk and subject to the terms of service of those sites and services.
4. Appropriate Use. In exchange for the right to access and use the Site, you agree to the following:
A. Not to use the Site in any illegal manner or for any illegal purpose or in any manner that could damage, disable or impair the Site;
B. Not to alter or modify any content on the Site without the express written permission of Pollen;
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5. Ownership of Pollen Materials. The names Pollen and Pollen Midwest, our logos, designs, text, graphics, pictures and all other content on the site (collectively “Content”) is the property of Pollen Midwest or the individuals who created it. It is protected under U.S. and international copyright and trademark law. We grant you the right, subject to these Terms of Service, to view, use, share and link to Content. Please do not alter, print or sell Content without or express written permission. If you do, we may pursue legal action against you.
6. Disclaimer or Warranties. Pollen makes no representation or warranty about the completeness, accuracy, or adequacy of any information, facts, opinions, statements or recommendations contained on the Site.
The Site may be unavailable from time to time due to maintenance or malfunction of computer equipment or for various other reasons. We assume no responsibility or liability for malfunctions or other problems with any hosting services, computer systems, servers or providers, equipment or software used in connection with the Site.
Pollen cannot guarantee that any content, including user submitted content, will be maintained on the site or in any archive. You agree that Pollen has no responsibility or liability for the deletion of, or the failure to store, any submitted content. We retain the right to create limits on use and storage at our sole discretion, at any time, with or without notice.
Pollen is not responsible for any damage resulting from any such security breach, or from any virus, bugs, tampering, unauthorized intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure or any other technical or other malfunction. Users should also be aware that transmissions via wireless connections, networks, or the Internet may not be secure, and you should consider this before submitting any information to anyone using such systems.
YOU EXPRESSLY AGREE THAT:
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” BASIS. POLLEN EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
7. Governing Law. The Terms of Service are governed by the laws of the State of Minnesota and the United States of America.
8. Termination. If you violate any of the Terms of Service, we have the right to suspend or disable your access to or use of Pollen.
9. Entire Agreement. These Terms of Service constitute the entire agreement between you and Pollen Midwest, Inc. regarding the use of the Site and supersede any prior agreements.
10. Contact Us. If you have any questions about these Terms of Service, you may contact us at: email@example.com
Last Updated: June 1, 2015
1. Information We Collect. Pollen users are not required to provide any information when they visit the Services. However, we may ask for some or all of the following information when users join or register with the Services, submit content, register for events, or directly contact us:
A. Contact information, such as name, display name, e-mail address, organization name, site password, zip code, and telephone number;
B. Payment information, such as credit card number and expiration date;
C. Correspondence and other information that you send to us; and
D. Additional information described to you at the point of collection and subject to your consent.
We may also collect the following information automatically when you visit the Services:
A. Your browser type and operating system;
B. Your Internet Protocol (IP) address.
2. Use of Information. We may use information that we collect through the Services for the following purposes:
A. To conduct demographic analysis on our users;
B. To provide information you request and respond to correspondence that we receive from you;
C. To customize and personalize your use of the Services;
D. Contact you with surveys, legal notices, and other information that may be relevant to your use of the Services;
E. As otherwise described to you at the point of collection and subject to your consent.
3. Sharing of Information. It is our policy not to share your information with third parties. We do reserve the right to share your information with third parties in the following limited circumstances:
A. In order to protect the legal rights, safety, and security of Pollen Midwest;
C. To comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required.
We may also disclose certain aggregate website usage and demographic information that does not describe or identify individual users.
4. Data Security We have procedures in place to help protect against theft, loss, misuse, unauthorized access, disclosure or destruction of the information you provide to us. No data transmission or storage is 100% secure. Therefore, we cannot guarantee or warrant the security of any information you transmit or disclose to us and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. In the event of a breach, we will notify you via email as soon as we can.
You are responsible for maintaining the confidentiality of your password. Please notify us immediately if you discover any unauthorized use of your password or account or any other breach of security.
6. Third Party Sites and Services. Pollen utilizes third party vendors Stripe, MailChimp and EventBrite for ecommerce, newsletters and ticketing, respectively. These sites are not under the control of Pollen and have their own terms of service and privacy policies. We encourage you to review them.
7. Communications Preferences. You may choose not to receive promotional emails, newsletters, or communications from us. You may opt out of receiving emails from us by clicking on the “update subscription preferences” or “unsubscribe from this list” links included in the e-mails you receive. Please note that opt-out requests may take up to 14 business days to be effective.