Universal Design in Mind: Inclusive Program Development and Communication
Minnesota Council of Nonprofits


Where: Minnesota Council of Nonprofits, 2314 University Ave. W., Suite 20, St. Paul

Workplaces and organizations want their services and programs to be high quality, accessible, and inclusive. Yet we often unintentionally design in ways that create barriers, promote exclusion, and lessen quality. Universal design principles and practices can be used to design our programs and services – and communicate about those programs and services – in ways that help us achieve our goals.

About the Presenter

Anne Phibbs is the founder and president of Strategic Diversity Initiatives. Anne brings over 25 years’ experience helping organizations advance their equity, diversity, and inclusion goals. She is adept at assessing an organization’s strengths and challenges and tailoring her approach to its context, culture, and goals. Anne has delivered hundreds of workshops and classes for thousands of participants in corporate, government, higher education, nonprofit, healthcare, and faith community settings. Anne built a successful diversity and inclusion leadership program at the University of Minnesota, with a focus on emotional intelligence (EI), and she is an EI Practitioner certified in the EQ-i2.0 and EQ360 methods. As director of education at the University of Minnesota, she was responsible for developing and implementing their successful Certificate Program, a series of 10 workshops designed to increase capacity for diversity and inclusion work across every part of the institution. Anne earned her Ph.D. in philosophy and feminist studies from the University of Minnesota.

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